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Frequently asked questions
Didn't find the right answer in the FAQ or would you like to find out more about our RC products? Our customer service team is on hand to help and advise you - quickly, competently and personally. Whether it's technical details, spare parts or tips on use: we're here for you.
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Controllers as well as spare parts for controllers (antennas, joysticks, joystick extensions and battery compartment covers) are available in our online store available.
Please note that the antennas are not included with the controllers. These can be purchased in the online store be purchased.
No, please only use the original Carrera RC Li-Ion batteries. This is the only way to guarantee perfect operation. You can find all batteries and matching chargers in our online store.
For 2.4 GHz D/P models
Please note the order of commissioning:
1) Turn on the transmitter
2) Then turn on the model
When switching off after driving or flying, please follow the reverse order.
For 27 MHz models
Please check whether the transmitter antenna is faulty or not fully pulled out. If there is another RC model nearby, make sure it is not using the same frequency. In this case please change the frequency.
Check whether the antenna on the controller is screwed in tightly until it stops. Then pull out the antenna completely. For the antenna on the vehicle, use the transparent antenna tube included in the packaging (depending on the model).
Open the vehicle chassis and clean the dust and hair from the axles. Also put a drop of oil (resin- and acid-free grease) on the axles.
If, when operating the Carrera RC 2.4 GHz DIGITAL-PROPORTIONAL vehicle, it turns out that the car is moving forwards or backwards on its own, it can be brought to a standstill as follows:
1) Turn the vehicle around so that the wheels are in the air.
2) First switch the vehicle on using the ON/OFF switch. The LED on the top of the vehicle flashes rhythmically. Switch on the controller. The LED on the controller flashes rhythmically. After a few seconds, the LEDs on the vehicle and on the controller light up permanently. The binding is now complete.
3) Press the button on the top right-hand side of the controller for approx. two seconds. The adjustment mode is active as soon as the controller LED flashes. (See image)
4) The forward or reverse movement can be brought to a standstill with the left joystick.
5) To complete the adjustment process, press the button on the top right-hand side of the controller again for approx. two seconds - the LED now lights up permanently.
Proceed as follows if your 2.4 GHz DIGITAL-PROPORTIONAL model pulls to the right or left:
1) Turn the vehicle around so that the wheels are in the air.
2) First switch the vehicle on using the ON/OFF switch. The LED on the top of the vehicle flashes rhythmically. Then switch on the controller. The LED on the controller flashes rhythmically. After a few seconds, the LEDs on the vehicle and on the controller light up permanently. The binding is complete.
3) Press the button on the top right-hand side of the controller for approx. 2 seconds. The adjustment mode is active as soon as the controller LED flashes. (See picture)
4) The straight run can be adjusted with the right joystick.
5) To complete the adjustment process, press the button on the top right-hand side of the controller again for approx. two seconds - the LED then lights up permanently.
Yes, it is recommended to clean the Carrera RC vehicle after the ride to ensure smooth operation. Please ensure that you do not use any harsh solvents.
For 2.4 GHz Digital Proportional models:
The Carrera RC vehicle and the controller are bound at the factory. If there are problems with communication between the Carrera RC vehicle and the controller at the beginning, please carry out a new binding. Press the bind button on the underside of the chassis to rebind the Carrera RC vehicle and the controller. The bind button must be pressed for at least 3 seconds. Please note that both the controller and the Carrera RC vehicle must be switched on at the ON/OFF switch.
For 27 MHz models:
Make sure that nobody in your driving area is using the same frequency. To avoid this and so that the Carrera RC vehicle can be addressed by the controller, make sure that the same frequency (A/B/C) is set on the vehicle and on the controller. The frequency switch of the vehicle is located in the battery compartment, the frequency switch on the controller is located on its top side. Using different channels makes it possible to drive 3 vehicles at the same time.
The controller antenna should be pulled out completely. Then switch on the Carrera RC vehicle using the ON/OFF switch. The Carrera RC vehicle has two speeds: The ON/OFF switch can also be used to switch to training or indoor mode.
For 2.4 GHz Servo Tronic models:
First switch on the vehicle, then the LED on the top of the vehicle flashes rhythmically. You can then switch on the controller. Here too, the LED flashes rhythmically for a few seconds. As soon as the vehicle and the controller are bound, the status LEDs on the vehicle and controller light up continuously.
Adjusting the steering: If the Carrera RC vehicle pulls to the right or left during operation, the track can be corrected using the adjustment switch on the underside of the vehicle.
Proceed as follows to bind your vehicle Red Fibre® Carrera® Profi® (370183002/370183001) correctly with the controller:
1) First switch on the vehicle
2) Then switch on the controller. When the LEDs on the vehicle and the controller light up constantly, the binding process is complete.
You can find all spare parts and accessories for the various professional RC models in our online shop by entering the item number or name of your model in the search field. All suitable spare parts are displayed on the vehicle's item detail page.
With the help of the exploded drawing, the individual parts can be identified quickly and easily, although the exploded drawing is only available for professional models.
To put your Carrera Profi RC vehicle into operation, first switch the vehicle on using the ON/OFF switch. The LED on the vehicle flashes rhythmically. Then switch on the controller. After a few seconds, the LEDs on the vehicle and the controller will light up permanently. Binding is complete.
The ON/OFF switch is located on the left-hand side of the vehicle, directly next to the battery compartment.
There is a sticker on the back of the controller and on the vehicle in the area of the drive axle with the correct frequency printed on it.
Allow the water to drain and dry your boat thoroughly after use. Use regular tap water to clean your boat. The contacts of the water sensors should be regularly treated with vinegar cleaner to prevent corrosion. Make sure that the vinegar cleaner does not come into contact with the propeller and rudder. This could cause permanent damage.
How to empty your boat correctly:
Coast guard boat Falshöft (301001/301005)
After each trip, please open the two drain plugs at the bow and stern and empty any condensation that may have formed. Please make sure that you put the emptying plugs back into the openings provided before each trip.
Ferrari boat Arno XI (300005)
There is a drain plug at the rear. Open it after every trip to drain the condensation. Please make sure that you put the emptying plug back into the opening provided before each journey.
Power Wave (300001)
On the underside of the boat you will find the emptying button between the propeller and sensor. Press it in with a blunt object until the condensation has escaped from the boat. Since the emptying button is spring-loaded, it will automatically return to its original position as soon as you stop pushing it in.
Please note that for safety reasons, binding is only possible in water. When starting up, turn on the controller first and then the boat. After the trip, follow the reverse order - turn off the boat first and then the controller.
Our boats are suitable for operation in normal to moderate waves in freshwater.
If your boat still comes into contact with dirty or salty water, it must then be thoroughly cleaned with normal tap water.
If your boat or vehicle's battery has been connected correctly and the charging process is proceeding normally, the red LED light will glow constantly. When the battery is fully charged, the red LED light switches to green. The battery can be removed and installed in the vehicle or boat.
If your Micro Quadcopter (502002) does not take off despite a fully charged battery, please check whether the arrangement of the 4 rotor blades is correct. The letters are embossed on the top of the rotor blade. What is important is the correct positioning of the A/D rotor blades and the B/C rotor blades.
Before your first flight, please make sure whether there is a statutory insurance requirement for model aircraft in your country. You can get further information from the German Model Aviation Association. You are not allowed to do this with your model aircraft:
- Flying near airports without permission (minimum distance 1.5 km)
- Flying over crowds of people, military objects, hospitals, power plants or prisons - Please ensure that you always maintain direct visual contact with the aircraft.
- Flying in windy, bad weather or under the influence of drugs or alcohol is prohibited.
Please follow the following order to properly bind the controller to your helicopter:
1. Turn on the helicopter.
2. Switch on controller.
Exception: This procedure must be observed for the Sky Hunter (501001) and Red Eagle (501002):
1. Turn on the helicopter
2. On the controller, press the right stick and then turn it on.
Affects the following helicopters:
Thunder Storm (501004)
Helicopter (501007)
Green Chopper (501003)
Orange Sply (501005)
Green Vecto (501008)
Red Buzzer (500001)
Micro Helicopter (502001)
The correct trim is the basic requirement for stable flight behavior of the helicopter. The coordination requires some patience and feeling.
Please note the following information:
Carefully move the throttle lever on the controller upwards and allow the helicopter to rise approximately 0.3 to 0.8 meters.
If the helicopter turns to the left or right while hovering without moving the tail lever (circular rotation), please proceed as follows: If the helicopter rotates quickly or slowly on its own axis to the left, press the lower right tail trimmer (circular rotation) on the controller gradually to the right. When the helicopter turns to the right, gradually push the tail trimmer (circular rotation) to the left.
If the helicopter is hovering and is flying forward or backward without moving the forward/backward lever, please proceed as follows: If the helicopter moves forward quickly or slowly on its own, press the upper right forward/backward trimmer on the controller gradually downwards. As the helicopter moves backwards, gradually push the forward/backward trimmer upwards.
Affects the following helicopters:
Sky Hunter (501001)
Spider Fox (501006)
The correct trim is the basic requirement for stable flight behavior of the helicopter. The coordination requires some patience and feeling.
Please note the following information:
Carefully move the throttle lever on the controller upwards and allow the helicopter to rise approximately 0.3 to 0.8 meters.
If the helicopter is hovering and flying to the left or right without moving the right/left tilt lever, please proceed as follows: If the helicopter moves quickly or slowly sideways to the left on its own, press the lower right right/left tilt trimmer on the controller gradually to the right. As the helicopter moves to the right, gradually push the right/left tilt trimmer to the left.
If the helicopter turns to the left or right in hovering flight without moving the tail lever (circular rotation), please proceed as follows: If the helicopter rotates quickly or slowly on its own axis to the left, press the lower left tail trimmer (circular rotation) on the controller gradually to the right. When the helicopter turns to the right, gradually push the tail trimmer (circular rotation) to the left.
If the helicopter is hovering and flying forwards or backwards without moving the forward/backward lever, please do the following: If the helicopter moves forward quickly or slowly on its own, press the upper right forward/backward trimmer on the controller gradually downwards. As the helicopter moves backwards, gradually push the forward/backward trimmer upwards.
