Help& Support
We are here to help you. Find answers to frequently asked questions or contact us directly.
Frequently asked questions
Here you will find answers to the most frequently asked questions.
You can manage and cancel your membership at any time in your account under "Subscriptions."
As a club member, you’ll receive:
- 10% off select products
- Exclusive access to club bundles
- Access to club-exclusive content and news (coming soon)
- And much more!
Standard delivery takes 3–5 business days within Germany.
Yes, you have a 14-day return policy. The products must be unused and in their original packaging.
The discount will be applied automatically at checkout if you are logged in and the products are eligible for the discount.
Contact us
Do you have any further questions? We will be happy to help you.
E-Mail
shop@carrera-revell.com
Telefon
+49 (0) 800 22 77 372
Öffnungszeiten
Monday through Thursday, 9:00
a.m. to 3:00
p.m.
Friday, 9:00 a.m. to 12:00 p.m.
a.m. to 3:00
p.m.
Friday, 9:00 a.m. to 12:00 p.m.
