Subheading
Repair & return
You can also contact us directly by email to get in touch with us.
Subheading
Talk about your brand
Please return your faulty product with a copy of the receipt or delivery note
or invoice and the completed Warranty & Repair Form to the returns address.
FAQ
The return addresses:
The return must be posted using a GLS returns label.
Please follow the link below to obtain a returns label or to print one yourself.
Please enter "REPAIR" and your reference/order number in the customer reference field.
Create a GLS returns label
Please contact them directly
Waldmeier AG
Neustrasse 50
4623 Neuendorf
Tel.: +41 62 387 98 18
Email: info@waldmeier.ch
Web: www.waldmeier.ch
Subheading
Talk about your brand
Important:
Often a supposed defect can be easily resolved through a personal conversation and the time-consuming process of sending in the product is no longer necessary!
Please contact us Monday - Thursday from 9 a.m. to 3 p.m. (weekdays) and Friday from 9 a.m. to 12 p.m. (weekdays) by telephone at the following numbers: we will be happy to help you!
Subheading
Talk about your brand
Carrera-Revell Hotline
Callers from Germany: +49 (0) 800 22 77 372 / 0800 CARRERA
Callers from Austria: +43 (0) 662 88 921 333
Your customer service team
