Challenge - Sonic

If the item you want is unavailable in the shop, the next delivery date is usually listed there. If the item is no longer listed in the online shop, please contact us.

Couldn’t find the answer to your question in our FAQs? Just send us an email at: shop@carrera-revell.com

You’ll find a wide selection of spare parts and accessories in our online shop. Do you need track connector clips, track locks, border strips, or simply new track pieces?

Here’s how to find the right spare part for your Carrera product:

1. Select the category you want in the online shop (slot car tracks or radio-controlled RC products).
2. You’ll then find relevant filters for spare parts and accessories on the left.

Alternatively, use the search bar in the online shop to search for your main product. All compatible spare parts and accessories are listed on the product detail page.

You can also find the Carrera distributor search in the Carrera retailer locator.
Please select a country and click the “Show now” button. You’ll then see the results you’re looking for!

Choose your preferred design and amount for the voucher, enter your message, and place your gift voucher order. Once your order has been successfully placed, you’ll receive an email with the voucher as a PDF attachment. You can print it out right away. Follow this link to view the gift vouchers.
A code is printed on the gift card. To redeem it, enter the gift card code in the first step of the cart so it can be applied to your order. The amount will then be deducted from your purchase total immediately. If your gift card value exceeds your order total, you can redeem the remaining balance later using the same gift card code.

As a member of the large Carrera fan community, fans have been able to experience our brand up close for over 10 years and enjoy many special benefits.
Find out more about the benefits and how to join the club at: Carrera Club!

Here you'll find detailed instructions on how to return your goods: Right of withdrawal

Please send in all RC products complete. For race tracks, please send in only the defective or technically relevant parts (transformer, controllers, starting track, cars, lane changers).

Due to unforeseen delivery difficulties, especially during peak periods around Christmas or Easter, the actual delivery time may unfortunately differ from the stated delivery time. We appreciate your understanding!

The terms of gift vouchers and discount promotions, such as their validity period, are always explained in more detail in the relevant newsletter. The newsletter for each promotion explains all the details (duration, type of promotion, terms and conditions). Please note that our newsletter promotions cannot be applied retroactively to orders already placed. We therefore recommend checking our newsletter regularly so you don't miss any of our promotions.