BLACK WEEK - Full throttle offers for racing fans

Spectacular offers, limited edition sets and real racing fun - all this is only available during <tc>Carrera</tc> Black Week! Whether you want to immerse yourself in the world of slot cars or are looking for a gift, you'll find suitable highspots with real power here. From entry-level packages to premium racetracks - get yours now before the countdown ends!

Mehr über unsere black friday Aktionen erfahren

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BLACK WEEK POWER - secure club benefits & Enjoy the racing feeling

Now it's getting racy: During our Black Week Deals, you not only get big discounts on many of our most popular products - but also a very special surprise! Every order comes with free Carrera Club membership - including exclusive benefits, access to limited edition models and even more action based on your passion for racing, technology and fun.

Buy 3 Slotcars or RC's - pay only 2

Black Friday Special: The 3 for 2 promotion is back. For a short time only, you have the chance to really upgrade your fleet and save a lot at the same time. When you buy 3 slot cars or RC products, you get one for free. Simply add the items of your choice* to your shopping cart and you'll get the product with the lowest price for free.

*The promotion is only valid on items from the same line. Slot cars from different lines (z.B. 2x DIGITAL 124 & 1x DIGITAL 132) cannot be combined with the promotion. New pages and corporate benefits vouchers are excluded from the promotion. The promotion is only valid in DE & AT.

Frequently asked questions

Can't find the right answer in the FAQ or want to find out more about our products? Our customer service is here to help and advise you - quickly, competently and personally. Whether it's technical details, spare parts or tips on use: we're here for you.

Support around the clock

Telephone

+49 (0) 800 22 77 372/+43 (0) 662 88 921 333

Monday to Thursday 09:00 to 15:00, Friday 09:00 to 12:00

Email

shop@carrera-revell.com

The most frequently asked questions

My desired item is currently not available in the store, what can I do?

If your desired item is not available in the store, the next delivery date is usually entered there. If the item is no longer listed in the online store, please contact us.

Where can I send my request?

Your question could not be answered by our FAQ? Then simply send us an e-mail to shop@carrera-toys.com

Where can I find accessories, spare parts or removal kits for my Carrera product?

You can find a large selection of spare parts and accessories in our online store. Do you need track connecting clips, track locks, edge strips or simply new tracks?

How to find the right spare part for your Carrera product:
1. Select your desired category (car racing track or remote-controlled RC products) in the online shop
2. On the left-hand side you will then find corresponding filter options for the spare parts or accessory items.

Alternatively, you can also search for your main item in the online store using the search bar. All suitable spare parts and accessories are listed on the item details page.

Where can I find Carrera distributors and dealers?

In the Carrera distributor search you will also find the Carrera distributor search.
Please select a country and click on the "Show now" button. This will take you to the desired result!

How can I buy and redeem gift vouchers?

Select the desired design and amount for the gift vouchers, enter the message text and order the gift voucher. As soon as the order is successful, you will receive an e-mail containing the gift voucher as a PDF. You can then print it out immediately. This will take you to the gift vouchers.
A code has been printed on the voucher. When redeeming the voucher, enter the voucher code in the first step of the shopping cart so that the voucher can be redeemed when ordering. The amount is then immediately deducted from the purchase amount. If your voucher value exceeds the order value, you can redeem the difference at any time later using the identical voucher code.

How do I get to the Carrera Club?

As a member of the large fan community of Carrera, fans have been able to experience our brand up close for over 10 years and enjoy many special benefits.
For more information on the benefits and to register for the club, visit: Carrera Club!

How can I return my goods?

Here you will find detailed instructions on how to return your goods: Widerrufsrecht

Which parts should be sent in for repair?

Please send in all RC products complete. In the case of car racing tracks, please only send in the defective parts or technically relevant parts (transformer, hand controller, starting rail, cars, points)

Why does it take longer to ship my ordered product than the stated delivery time?

Due to unforeseeable delivery difficulties, especially at peak times around Christmas or Easter, the actual delivery time may unfortunately differ from the specified delivery time, we ask for your understanding

General information about our newsletter campaigns

The conditions of vouchers and discount campaigns, such as z.B. Validity period, are always explained in more detail in the corresponding newsletter. All details (duration, type of promotion, general conditions) for the relevant promotion are explained in detail in the newsletter for the relevant promotion. Please note that our newsletter promotions cannot be applied retroactively to orders that have already been placed. We therefore recommend that you check our newsletter regularly so as not to miss any of our promotions.

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