FAQ
Waste electrical and electronic equipment recycling
The European WEEE Directive (Waste of Electrical and Electronic Equipment) was implemented by the Act on the Sale, Return and Environmentally Sound Disposal of Electrical and Electronic Equipment (Electrical and Electronic Equipment Act - ElektroG).
§ Section 3 defines electrical and electronic equipment as "equipment designed for operation with an alternating voltage not exceeding 1000 volts or a direct voltage not exceeding 1500 volts and
- which is dependent on electric currents or electromagnetic fields for its proper operation or
 - which is used for the generation, transmission and measurement of electric currents and electromagnetic fields".
 
As a result of the fact that the production and use of electrical and electronic equipment has been increasing rapidly for years and, of course, the waste problem is growing to the same extent, proposals to solve the problem were drawn up at European level as early as 2000 and incorporated into the EU Directive on Waste Electrical and Electronic Equipment (WEEE Directive) at the end of 2002.
The WEEE Directive and the Electrical and Electronic Equipment Act (ElektroG) thus serve the following objectives:
  
- To protect health and the environment from harmful substances from electrical and electronic equipment
 - To reduce the amount of waste through reuse or recovery (recycling)
 
In addition, the responsibilities for manufacturers, distributors and consumers are clearly regulated
The 
Devices with this marking may not be disposed of with residual waste, but must be returned to the responsible manufacturer or importer for recycling via the collection points of the local authorities.
Devices with this marking may not be disposed of with residual waste, but must be returned to the responsible manufacturer or importer for recycling via the collection points of the local authorities.
Consumers and ElektroG
As a consumer, you have the following options for disposing of an electrical or electronic appliance safely and responsibly:
As in the past, you can use the collection and recycling points of the public waste disposal authorities (z.B. municipal recycling centers).
Your old appliance is still in good condition or can be repaired. Perhaps a donation to a charitable organization is still a good option for reuse?
You have purchased an electrical or electronic appliance from 
You can return old appliances (regardless of whether you have purchased a new appliance from 
For the latter two options, 
You can return old appliances weighing up to 31 kg and with maximum package dimensions of 120 x 60 x 60 cm freight collect (postage paid by recipient) with DHL (Germany) or GLS (Austria). 
Please send your old appliance to the following address:
FAQ
Waste electrical and electronic equipment recycling
Chiemseestr. 200
83278 Traunstein
Germany
(poster warehouse, therefore please send returns with DHL)
zH Customer Service - Disposal of Old Appliances
Handelszentrum 6
5101 Bergheim
Austria
Talk about your brand
Please note the following important information:
Data protection: You are always responsible for ensuring that no personal data is stored on the old appliances you return. Therefore, make sure that you have deleted your personal data from your old device before returning it.
Lamps and lighting fixtures: Lamps and lighting fixtures should be packed with particular care before being returned, as they can easily break during transportation and release harmful substances. They should be packed well padded on all sides. Use a sufficiently large and sturdy cardboard box.
Batteries/rechargeable batteries in devices: Remove (if possible) all batteries and rechargeable batteries from the devices and dispose of them in the battery disposal system.
