ONLINE DISPUTE RESOLUTION
The European Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to first resolve disputes related to their online orders out of court. You can find the dispute resolution platform here.
General Consumer Arbitration Board of the Center for Arbitration e.V.
, Straßburger Straße
877694 Kehl Website
: https://www.verbraucher-schlichter.de/
Email:mail@verbraucher-schlichter.de
The European Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes related to their online orders without first going to court.
The dispute resolution platform can be http://ec.europa.eu/consumers/odr/ accessed via the external linkhttp://ec.europa.eu/consumers/odr/.
Our email address is: shop@carrera-toys.com
The seller is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
