Repairs & Returns
The Carrera, Carrera RC, and Revell products are technically sophisticated toys that should be handled with care. Please be sure to follow the instructions in the operating manual.
You can also contact us directly by email.
Please send your defective product, together with a copy of the receipt or delivery note
or invoice and the completed Warranty & Repair Form to the returns address.
Return addresses:
The parcel must be sent using a GLS return label.
To obtain a return label or print one yourself, please follow the link below.
In the Order number field, be sure to enter the note "REPAIR".
Create GLS return label
Please contact
Waldmeier AG
Neustrasse 50
4623 Neuendorf
Tel.: +41 62 387 98 18
Email: info@waldmeier.ch
Web: www.waldmeier.ch
Important:
A problem that appears to be a defect can often be resolved easily through a personal conversation, making it unnecessary to spend time sending the product in!
Carrera Customer Service
