Declaration on accessibility
Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.
Status of compatibility with the requirements
This website is partially accessible in accordance with the requirements of the Barrier-Free Accessibility Improvement Act (BFSG).
We are guided by the following standards during implementation: WCAG 2.1 Level AA.
Non-accessible content
Despite our efforts, the following content cannot be displayed completely barrier-free for the following reasons:
- Images without alternative texts: Some images on our website do not have alternative texts, which restricts their use for people with visual impairments.
- Links are only recognizable by color: Links on our website are currently only distinguishable from the surrounding text by their color. This is a barrier for people with color vision deficiency.
- Restricted zoom function due to viewport settings: Our website currently uses viewport settings that restrict zooming. This applies in particular to the use of 'user-scalable=no' or too low 'maximum-scale' values in the viewport meta tag.
- Links without meaningful labeling: Some links on our website use unspecific labels such as 'click here' or 'more', which do not clearly describe the link destination.
- Missing ARIA labels: Interactive elements without visible text do not have ARIA labels for screen readers.
- Missing heading hierarchy: Some pages have no logical structure of headings, which makes navigation with screen readers more difficult.
- PDF documents without accessibility: Our PDF documents are currently not structured in an accessible way, which limits their use with screen readers.
- Videos without subtitles: Our videos are currently not subtitled, which limits their use for people with hearing impairments.
Alternative access options
You are welcome to write us an e-mail at shop@carrera-toys.com oder call our service hotline at +43 662 88921-0
Technical environment
The accessibility was tested in the following technical environment:
Browser
Go ogle Chrome- Mozilla Firefox
- Microsoft Edge
- Safari
- Opera
Screenreader
- NVDA
Operating systems
- Windows 10/11
- macOS
- iOS
- Android
Contact and feedback
If you notice any deficiencies with regard to the accessibility of this website, you can contact us:
Racecourse Alley 1 5412 Puch/Salzburg Austria
Phone: +43 662 88921-0
E-Mail: shop@carrera-toys.com
Arbitration procedure
If you encounter barriers on our website and do not receive a satisfactory response to your comments, you have the option of contacting the Federal Agency for Accessibility at the Social Ministry Service.
Contact with the conciliation body:
Ministry of Social Affairs - Federal Agency for AccessibilityBabenbergerstraße 5
1010 Vienna
Österreich
Phone: +43 1 711 00-862166
E-Mail: barrierefreiheit@sozialministeriumservice.at
Web: www.sozialministeriumservice.at
Version and update
This declaration was created on 27.08.2025 (version 1.1).
