Declaration on accessibility
Status of compliance with requirements
: This website is partially compliant with the requirements of the Accessibility Enhancement Act (BFSG) .
We base our implementation on the following standards: WCAG 2.1 Level AA.
Non-accessible content
Despite our efforts, the following content cannot be presented in a fully accessible manner for the following reasons:
- Images without alternative text: Some images on our website do not have alternative text, which limits their use for people with visual impairments.
- Links are distinguishable only by color: Links on our website are currently distinguishable from the surrounding text only by their color. This poses a barrier for people with color vision deficiencies.
- Limited zoom functionality due to viewport settings: Our website currently uses viewport settings that restrict zooming. This particularly affects the use of 'user-scalable=no' or excessively low 'maximum-scale' values in the viewport meta tag.
- Links without meaningful labels: Some links on our website use non-specific labels such as 'click here' or 'more,' which do not clearly describe the link destination.
- Missing ARIA labels: Interactive elements without visible text lack ARIA labels for screen readers.
- Lack of heading hierarchy: Some pages lack a logical heading structure, which makes navigation difficult for screen readers.
- Non-accessible PDF documents: Our PDF documents are currently not structured in an accessible manner, which limits their use with screen readers.
- Videos without captions: Our videos currently do not have captions, which limits their use for people with hearing impairments.
Alternative ways to
contact us
Feel free to send us an email at shop@carrera-toys.com oderor call our service hotline at +43 662 88921-0
Technical Environment
Accessibility has been tested in the following technical environment:
Browsers
Go Google Chrome- , Mozilla Firefox
- , Microsoft Edge
- , Safari
- , Opera
Screen readers
- NVDA
Operating systems
- Windows 10/11
- , macOS
- , iOS
- , Android
Contact and Feedback
If you notice any issues regarding the accessibility of this website, please contact us:
Rennbahn Allee 1 5412 Puch/Salzburg, Austria
Phone: +43 662 88921-0
Email: shop@carrera-toys.com
Mediation Procedure
If you encounter accessibility barriers on our website and do not receive a satisfactory response to your feedback, you have the option of contacting the Federal Office for Accessibility at the Social Ministry Service.
Contact the Mediation Office:
Ministry of Social Affairs Service – Federal Agency for AccessibilityBabenbergerstraße 5
1010 Vienna
Austria
Phone: +43 1 711 00-862166
Email: barrierefreiheit@sozialministeriumservice.at
Web: www.sozialministeriumservice.at
Version and Update
This statement was created on August 27, 2025 (Version 1.1).




