Accessibility Statement
Status of Compliance with Requirements
: This website is partially compliant with the requirements of the Accessibility Enhancement Act (BFSG) .
We base our implementation on the following standards: WCAG 2.1 Level AA.
Non-Accessible Content
Despite our efforts, the following content cannot be presented in a fully accessible manner for the reasons listed below:
- Images without alternative text: Some images on our website do not have alternative text, which limits their use for people with visual impairments.
- Links are distinguishable only by color: Links on our website are currently distinguishable from the surrounding text only by their color. This poses a barrier for people with color vision deficiencies.
- Limited zoom functionality due to viewport settings: Our website currently uses viewport settings that restrict zooming. This particularly affects the use of 'user-scalable=no' or excessively low 'maximum-scale' values in the viewport meta tag.
- Links without descriptive labels: Some links on our website use non-specific labels such as “click here” or “more,” which do not clearly describe the link destination.
- Missing ARIA labels: Interactive elements without visible text lack ARIA labels for screen readers.
- Lack of heading hierarchy: Some pages lack a logical heading structure, which makes navigation with screen readers difficult.
- PDF documents without accessibility features: Our PDF documents are currently not structured in an accessible manner, which limits their use with screen readers.
- Videos without captions: Our videos currently do not have captions, which limits their use for people with hearing impairments.
Alternative Ways to Contact Us:
Feel free to send us an email at shop@carrera-toys.com oder or call our service hotline at +43 662 88921-0
Technical Environment
Accessibility has been tested in the following technical environment:
Browsers:
Go Google Chrome, - Mozilla Firefox,
- Microsoft Edge,
- Safari,
- Opera;
Screen reader:
- NVDA;
Operating systems:
- Windows 10/11,
- macOS,
- iOS,
- Android;
Contact and Feedback
If you notice any accessibility issues with this website, please contact us:
Rennbahn Allee 1 5412 Puch/Salzburg, Austria
Phone: +43 662 88921-0
Email:shop@carrera-toys.com
Mediation Procedure
If you encounter accessibility barriers on our website and do not receive a satisfactory response to your feedback, you have the option of contacting the Federal Office for Accessibility at the Ministry of Social Affairs Service.
Contact the Mediation Office:
Ministry of Social Affairs Service – Federal Agency for AccessibilityBabenbergerstraße 5
1010 Vienna
Austria
Phone:+43 1 711 00-862166
Email:barrierefreiheit@sozialministeriumservice.at
Website: www.sozialministeriumservice.at
Version and Update
This statement was created on August 27, 2025 (Version 1.1).




