Accessibility Statement

Carrera Toys GmbH strives to https://carrera-toys.com make its websitehttps://carrera-toys.com accessible in accordance with the Accessibility Enhancement Act (BFSG).

Status of Compliance with Requirements

: This website is partially compliant with the requirements of the Accessibility Enhancement Act (BFSG) .

We base our implementation on the following standards: WCAG 2.1 Level AA.

Non-Accessible Content

Despite our efforts, the following content cannot be presented in a fully accessible manner for the reasons listed below:

  • Images without alternative text: Some images on our website do not have alternative text, which limits their use for people with visual impairments.
  • Links are distinguishable only by color: Links on our website are currently distinguishable from the surrounding text only by their color. This poses a barrier for people with color vision deficiencies.
  • Limited zoom functionality due to viewport settings: Our website currently uses viewport settings that restrict zooming. This particularly affects the use of 'user-scalable=no' or excessively low 'maximum-scale' values in the viewport meta tag.
  • Links without descriptive labels: Some links on our website use non-specific labels such as “click here” or “more,” which do not clearly describe the link destination.
  • Missing ARIA labels: Interactive elements without visible text lack ARIA labels for screen readers.
  • Lack of heading hierarchy: Some pages lack a logical heading structure, which makes navigation with screen readers difficult.
  • PDF documents without accessibility features: Our PDF documents are currently not structured in an accessible manner, which limits their use with screen readers.
  • Videos without captions: Our videos currently do not have captions, which limits their use for people with hearing impairments.

Alternative Ways to Contact Us:

Feel free to send us an email at shop@carrera-toys.com oder or call our service hotline at +43 662 88921-0

Technical Environment

Accessibility has been tested in the following technical environment:

Browsers:

  • Go Google Chrome,
  • Mozilla Firefox,
  • Microsoft Edge,
  • Safari,
  • Opera;

Screen reader:

  • NVDA;

Operating systems:

  • Windows 10/11,
  • macOS,
  • iOS,
  • Android;

Contact and Feedback

If you notice any accessibility issues with this website, please contact us:

Carrera Toys GmbH, E-Commerce
Rennbahn Allee 1 5412 Puch/Salzburg, Austria
Phone: +43 662 88921-0
Email:shop@carrera-toys.com

Mediation Procedure

If you encounter accessibility barriers on our website and do not receive a satisfactory response to your feedback, you have the option of contacting the Federal Office for Accessibility at the Ministry of Social Affairs Service.

Contact the Mediation Office:

Ministry of Social Affairs Service – Federal Agency for Accessibility
Babenbergerstraße 5
1010 Vienna
Austria

Phone:+43 1 711 00-862166
Email:barrierefreiheit@sozialministeriumservice.at
Website: www.sozialministeriumservice.at

Version and Update

This statement was created on August 27, 2025 (Version 1.1).