AMG Mercedes C-Coupe DTM, D. Juncadella, No. 12
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Audi RS 5 DTM M. Rockenfeller, No.99
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Renault e.dams S.Buemi, No. 9
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McLaren-Mercedes MP 4/17 Driver No. 3
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Formula E Audi Sport ABT Lucas di Grassi, No. 11
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Mercedes F1 W07 Hybrid L.Hamilton, No. 44
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Lamborghini Huracán LP 610-4 Avio
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Citroën DS3 WRC Citroën Total Abu Dhabi No. 1
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Peugeot 206 WRC Factory 2001
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Chevrolet Corvette C5R Spider-Man
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Porsche Carrera GT Light Speed
Information:
Red Bull Racing TAG Heuer RB12 M.Verstappen, No. 33
Information:
Aston Martin Vanquish in British Racing Green
Information:
BMW M3 DTM A. Farfus No. 7
Information:
Car Force Malok
Information:
Porsche GT3 Polizei Deutschland
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Aston Martin V12 Vantage GT3 Bilstein
Information:
Formula 1: Jo Beaks & Claws
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Mercedes F1 W06 Hybrid L . Hamilton, No. 44
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Porsche GT3 Herberth Motorsport
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2001 Subaru Impreza WRC Katana
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BMW Z4 M Coupe
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Formula 1 Type J Keck
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Ferrari SF71H S.Vettel, No. 5
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Infiniti Red Bull Racing RB11, D. Ricciardo, No. 3
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Mario Kart Circuit Special – Luigi
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Mario Kart 8 - Toad
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BMW M4 DTM M.Wittmann, No. 11
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Lamborghini Huracán LP610-4
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Formula 1 Type A Carot
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Transformers: Lockdown
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MUSCLE CAR Blue
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Porsche GT3 Knüpfing Motorsport
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Aston Martin Vanquish James Bond 007 - "Die Another Day"
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Ferrari F138, F. Alonso, No. 3
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Peugeot 206 WRC Volant
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Porsche 911 Carrera 4
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Ferrari 488 GT3 AF Corse, No. 51
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Volvo S60 Speed GT - Dahlgreen/Flash
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Jaguar XKR Convertible
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Wario Brute
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Ferrari 458 Italia GT2 AF Corse No. 54
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Audi R8 V10 Plus
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Porsche GT3 Porsche Center Munich
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Mercedes F1 W07 Hybrid N.Rosberg, No. 6
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Star Wars - Darth Vader Darth Vader
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Formula 1 Type M Tess
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Porsche GT3 Hybrid No. 36
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LAMBORGHINI HURACAN Konrad Motorsport
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Francesco Bernoulli Neon
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Frequently Asked Questions
Couldn't find the answer you're looking for in our FAQs, or would you like to learn more about our products? Our Customer Service is here to help—with fast, knowledgeable, and personal support. Whether you have questions about technical details, spare parts, or usage tips, we're here for you.
Carrera Support
Contact
Frequently Asked Questions
If your desired item is unavailable in the shop, the next expected delivery date is usually shown there. If the item is no longer listed in the online shop, please contact us.
Couldn’t find the answer to your question in our FAQs? Just email us at shop@carrera-toys.com.
Our online shop has a wide selection of spare parts and accessories. Need track connector clips, track locks, border strips or simply some new track pieces?
Here’s how to find the right spare part for your Carrera product:
1. Select your preferred category in the online shop (slot car tracks or remote controlled RC products).
2. You’ll then find the relevant filters for spare parts and accessories on the left.
Alternatively, you can search for your main product using the search bar in the online shop. All compatible spare parts and accessories are listed on the product detail page.
You can also find the Carrera distributor search in the Carrera retailer search.
Please select a country and click the “Show now” button. This will take you to the results you’re looking for!
Choose your preferred design and amount for the gift card, enter a message and place your order. Once your order has been successfully placed, you’ll receive an email with the gift card as a PDF attachment. You can print it out right away. You can find the gift cards here: Gift cards.
A code is printed on the gift card. To redeem it, enter the gift card code in the first step of the checkout process so it can be applied to your order. The amount will be deducted from your purchase total immediately. If your gift card balance exceeds the order total, you can redeem the remaining balance later at any time using the same gift card code.
As a member of the large Carrera fan community, fans have been able to experience our brand up close for over 10 years and enjoy many special benefits.
Find out more about the benefits and how to join the club here: Carrera Club!
Here you'll find detailed instructions on how to return your goods: Right of withdrawal
Please send in all RC products complete. For race tracks, please send only the defective or technically relevant parts (transformer, controller, starting track, cars, track switches).
Due to unforeseen delivery difficulties, especially during peak periods around Christmas or Easter, the actual delivery time may unfortunately differ from the stated delivery time. We appreciate your understanding!
The terms for vouchers and discounts, such as the validity period, are always explained in detail in the relevant newsletter. The newsletter for each promotion provides full details (duration, type of promotion, terms and conditions). Please note that our newsletter promotions cannot be applied retroactively to orders already placed. We therefore recommend checking our newsletter regularly so you don't miss any of our promotions.
