Right of withdrawal

You've changed your mind? Too bad, but that's your right...

If an article does not meet your expectations, you can within 14 days return the goods without giving any reason upon receipt.

How to exercise your right of withdrawal:

1. Notify us of your cancellation within 14 days of receiving the goodsby contacting us by phone (0662-88921-333 for callers from AT or 0911-7099-333 for callers from DE) or in writing (by email: shop@carrera-revell.com or fax: +43/662/88921-9333) about your revocation.&You are also welcome to use the Sample cancellation form use.

2. Lift the Proof of delivery please wait.
DANGER: Customers from Germany: Please be sure to use the Return label Recording send.

3. As soon as your package arrives, we will inform you via email about the status your return. If you still have any questions, please feel free to contact us (shop@carrera-revell.com).

 

Here are the return addresses at a glance:
The shipment must be submitted using a GLS return label. To obtain a return label or to print one yourself, please follow the link below. Please enter "Return" in the return reason field.

Create GLS return label